.jpg "Thales Requires an immediate Recruitment for the following positions in Qatar تتطلب تاليس توظيفًا فوريًا للمناصب التالية في قطر")
Qatar Jobs Today: Thales Company announces new job opportunities. Are you looking for job opportunities in Qatar? Thales Company announces the opening of recruitment for many jobs in various specializations in Qatar on today's date. These opportunities are available to all nationalities. Learn about the available jobs and how to apply through the following advertisement.
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Required jobs in Thales Company and their details:
1. Service Delivery Manager
We have been present in Qatar for over 35 years and with over 350 employees to date and we are growing rapidly. Thales in Qatar is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Our people are working on two major urban rail projects; the Doha Metro and Lusail Tramway and providing security and communications systems for Hamad International Airport and Doha Port as well as delivering world-class In-Flight entertainment and Connectiivity systems.
Key Areas of Responsibility:
- Ensure seamless integration of assigned airlines' IT, digital platforms, and third-party services into the FlytEDGE ecosystem, collaborating with system architects to ensure scalability and efficiency. Oversee onboarding of airline partners and ensure service delivery aligns with contract terms and SLAs.
- Monitor service deployment, functionality, and availability on the FlytEDGE platform. Manage incidents, classify root causes, and implement preventive actions, including proposing Engineering Change Requests (ECRs).
- Act as the focal point for customer incidents, ensuring continuous service availability and improvement. Lead service enhancement initiatives based on customer feedback, performance indicators, and KPIs, driving cost reduction and quality improvements.
- Oversee configuration management, ensuring versioning accuracy and model validity. Collaborate with engineering to ensure adherence to Service Management practices, including timely delivery of customer change requests.
- Coordinate technical activities across teams, ensuring the efficient allocation of resources, implementing corrective actions, and optimizing service delivery.
- Manage the customer service delivery contract, ensuring fulfillment of budget, quality, reporting, and schedule requirements. Handle third-party services in support contracts, ensuring clear communication and high customer satisfaction.
Minimum Requirements:
- Bachelor’s Degree in an Engineering Discipline or equivalent experience in the relevant field, with 9 years in a similar role, with proven experience leading teams in operations or digital service delivery environments, and a track record in customer-facing roles, particularly in the airline industry.
- Skilled at translating complex technical topics into actionable steps for stakeholders, with strong negotiation and influencing abilities. Adept at working cross-functionally with multi-disciplinary teams and communicating effectively with senior management and directors.
- Exceptional interpersonal skills with the ability to communicate effectively and confidently across all levels, including aural, verbal, presentational, and written communication.
- Proven ability to work under pressure, particularly during peak workloads, while supporting the team and maintaining high performance in a fast-paced and changing environment.
- Self-motivation & Continuous Improvement: Disciplined, self-organized, and highly motivated to learn and improve both personally and within the team.
- Willingness to support 24x7 operations, including availability outside regular working hours.
- Strong background in IS/IT services and digital services, with a specific focus on customer service in the airline industry.
2. Field Support Engineer
The Field Support Engineer will be mainly responsible to provide technical support to the User/Customer, undertaking technical tasks and providing answers to technical queries covering the GM400 Alpha Radar.
ROLES & RESPONSIBILITIES
- Working in close coordination with the Project Manager located in Thales LAS France, the FSE Radar will mainly be in charge of the following:
- Diagnosis of hardware and software problems,
- Completion and submission of System and Hardware Problem Reports (SPRs and HPRs),
- Informal on the job training (i.e. OJT) for the Buyer personnel on radar system operations and maintenance,
- Routine system checks,
- Responding to requests from the Buyer personnel to perform system troubleshooting,
- System repair utilizing Customer Furnished spares,
- Initial assessment of failed parts to assess repair/replace decision,
- Modification/updates to hardware limited to changes subsequent to technical issues and approved by Radar Design Authority (TLF),
- Delivery of a monthly report on both radar systems, including availability, status of the radar systems components, past events, operation duration, configuration changes,
- Manage the logistic aspect of Failure flow for Master system. Monitor spare parts from Qatar Stock and manage the repair flow to France,
- Capitalize activities performed on the system (report, information for updating documentation, tutorials, recommendations … ).
- Working in close coordination with the Project Manager located in Thales LAS France, the FSE Radar will mainly be in charge of the following:
- Diagnosis of hardware and software problems,
- Completion and submission of System and Hardware Problem Reports (SPRs and HPRs),
- Informal on the job training (i.e. OJT) for the Buyer personnel on radar system operations and maintenance,
- Routine system checks,
- Responding to requests from the Buyer personnel to perform system troubleshooting,
- System repair utilizing Customer Furnished spares,
- Initial assessment of failed parts to assess repair/replace decision,
- Modification/updates to hardware limited to changes subsequent to technical issues and approved by Radar Design Authority (TLF),
- Delivery of a monthly report on both radar systems, including availability, status of the radar systems components, past events, operation duration, configuration changes,
- Manage the logistic aspect of Failure flow for Master system. Monitor spare parts from Qatar Stock and manage the repair flow to France,
- Capitalize activities performed on the system (report, information for updating documentation, tutorials, recommendations … ).
WORK EXPERIENCE REQUIREMENTS
- A minimum of 5 years of experience in radar technologies and radar related signal processing, ideally on Ground Master family 200 and 400.
- Serving in a National Force (military career) is a plus.
- A minimum of 5 years of experience in radar technologies and radar related signal processing, ideally on Ground Master family 200 and 400.
- Serving in a National Force (military career) is a plus.
How to apply for jobs
To apply for the aforementioned jobs, you can follow these steps:
- To go to the application page. (Job opportunities for Thales Company)
- Click on a job title to view details.
- Please click the Easy Apply button at the top of the page.
- Enter the required information in the pop-up screens.
- Click Review to review the form.
Source and additional details
- Job source: The official website
- Posted Date: 8-7-2025 (Please check the date before applying).
- Required Nationalities: All nationalities.